Retail &
store design.
A shop planned around how people walk through it and what you need them to find.

What’s included
(06)Customers leave a store when they cannot find what they came for, or never notice what you most want to sell.
-
Customer flow
Where people enter, where they slow down, where they turn back. The layout is planned around that path, not around where the shelves happen to fit.
-
Zoning
Which products sit at the front, which at the back, and where the till goes. Each zone has a job and a reason.
-
Fixtures
Shelving, tables, rails and counters designed for your product sizes and your stock levels, so nothing looks empty or crammed.
-
Materials and finishes
Floors, walls and surfaces chosen for how the brand should feel and how much wear a busy store takes.
-
Lighting
General, accent and display lighting planned together, so product reads true and the store does not feel flat.
-
Back of house
Storage, stock movement and staff space, planned with the floor so the team can restock without crossing customers.
When you need it
- You are opening your first physical store
- Footfall is fine but people leave without buying
- Your store looks nothing like your website or packaging
- You are moving to a new site and want to fix what the old one got wrong
How it runs
(04)You get a written scope, a fixed price and a start date before anyone begins.
-
Walk
We study the site, your stock and how your customers shop today, in your store or a competitor’s.
-
Plan
Layout and zoning on a floor plan, with the customer path drawn over it.
-
Model
The store in 3D at eye level, with fixtures, materials and lighting, so you can judge it before committing.
-
Specify
Drawings and specifications your contractor can price and build from, then a check on site before opening.
What you leave with
- A floor plan with zoning and customer flow
- Fixture designs sized to your product
- Material, finish and lighting specifications
- 3D views from the customer’s eye level
- Construction drawings for your contractor
Start your project with us
FAQ
Answered questions.
We decide how the store works before how it looks: where people walk, where products sit, what the fixtures hold and how it is lit. Then we draw it so a contractor can build it and we check the result against the design.
Often, yes. We can plan the work in phases so parts of the floor stay open. Your contractor sets the build schedule, and we design around it.
Yes. That is store identity, and it is usually designed alongside the layout so the two fit.
